The Leaky Bucket:
»Automated WhatsApp
Concierge ROI.
An interactive analysis showing how structured conversational onboarding turns PAYG players into long-term court yield.
Tune the assumptions.
Watch the bucket fill.
Every slider maps directly to a lever the Soul Padel team already controls. Defaults reflect current market baselines from PAYG padel onboarding.
Interactive Calculator
Revenue draining through the bucket at today's baseline conversion.
The WhatsApp Concierge lift — pure upside over baseline.
vs £29,000 platform fee — £5,000 setup + £2,000/mo retainer.
Concierge for the first three games.
Community for the next three hundred.
WhatsApp Concierge
Removes every point of friction between a curious sign-up and a racket in their hand.
- Personal welcome inside 60 seconds of sign-up
- Live beginner slot matching from Playtomic Club API
- Kit checklist, court directions, first-timer coaching tips
- Automated reminders + no-show recovery flows
- Post-game nudges to lock in game 2 and game 3
Community WhatsApp Groups
A seamless handover to the highest-frequency retention channel Soul Padel already owns — its local player tribes.
- Peer-driven game invites, banter, and rivalry
- Organic mixed-ability match-making inside the group
- Coach + venue drops targeted to the right court, right level
- Zero cost per message — the community carries the retention load
- Weekly digest keeps the concierge lightly in the loop
Real-time beginner slots surface directly inside the WhatsApp thread — the player books without ever leaving the chat.
Ready to plug
the bucket?
A focused pilot on one Soul Padel venue. Full concierge, live Playtomic integration, weekly cohort reporting — designed to prove the lift before any wider rollout.